Emergencies

If you are experiencing a water or wastewater emergency, please contact your wholesaler as soon as possible. This can include, but is not limited to, loss of water, poor pressure, taste or odour issues, sewer flooding, burst main or leakage in the road or pavement.

 

Between 9am-5pm Monday to Friday, you can contact The Water Retail Company on 020 3808 6608 (option 9) to report any issue and we will make the wholesaler aware. Outside of these hours, please contact your wholesaler directly on one of the numbers listed below.

 

Wholesaler Emergency Number
Affinity Water 0345 357 2407
Anglian Water 0345 714 5145
Bournemouth Water 0120 259 0059
Bristol Water 0345 702 3797
Cambridge Water 0122 370 6050
Essex & Suffolk Water 0345 782 0999
Hartlepool Water 0345 714 5145
Northumbrian Water 0345 717 1100
Portsmouth Water 0239 247 7999
Scottish Water 0800 077 8778
Severn Trent Water 0800 783 4444
South East Water 0333 000 0365
Southern Water 0330 303 0368
South Staffs Water 0800 389 1011
South West Water 0344 346 2020
Sutton & East Surrey Water 0173 7772 000
Thames Water 0800 316 9800
United Utilities 0345 672 3723
Wessex Water 0345 600 4600
Yorkshire Water 0345 124 2424

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